Privacy Notice

The Data Protection Act 1998

The Data Protection Act 1998 (hereafter referred to as "The Act") is a statutory act of the government of the United Kingdom of Great Britain and Northern Ireland. The Act defines what types of data are allowed to be collected, how they should be stored and what can and cannot be done with that information. In particular The Act states that personal data relating to individuals must be stored securely and only used for legitimate purposes. Full text of The Act can be found here.

Definitions:

"Us" means "Company name" as defined elsewhere on this website.
"Customer" means anyone who requests services from us and has entered in a contract with us.
"Contract" means the contract between us and the customer covering the supply of services by us to the customer.

Personal Data Collected (Part 1)

The following customer data is collected by us as part of the formation of a contract between our customers and us and is necessary for us to enter into said contract with the customer. In addition, some of this data is also collected each time customers request services from us (either via our web site or via written purchase orders):

  • The customer's full name.
  • The customer's full mailing address.
  • The customer's email address.
  • The customer's access username and password.
  • The customer's invoice contact and address if different from 1. and 2.

What the above information is used for:

The information collected above is used solely to implement our contract with the customer (Setting up of an account with us, supplying of goods by us and the issuing of invoices by us) and is not disclosed to any third party or used for any other purpose.

Where the above information is kept:

The above information is maintained on an electronic database used solely by us and only available to us.

Personal Data Collected (Part 2)

The following information is logged by our web and mail servers when customers contact us by these means:

  • The internet protocol address (IP address) of the computer used to send the request.
  • The version of web browser and the computer operating system used to send the request.
  • The email address of the requestee.

What the above information is used for:

The information collected above is used solely for the purposes of implementing the contract between us and the customer, monitoring web and mail usage and the diagnosing and rectifying of problems that may occur.

Where the above information is kept:

The above information is maintained on the server logs and is used solely by us and only available to us and our technical team.

More information

If you require further information or clarification of any of the statements made above, please contact us. We respect the personal privacy of our customers and their right to access the information held about them by us. Any customer wishing to obtain a copy of the information about them held by us should contact us (in writing) asking for the information. A charge of £10 sterling is levied for each request.

Accessibility Statement

Standards Compliance

We try to ensure that all of our pages meet the standards benchmarks set out below. If you find that a page does not comply with these standards, please contact us immediately and we will attempt to rectify the problem.

  1. All pages comply at least with all the Priority 2 guidelines of the W3C Web Content Accessibility Guidelines.
  2. All pages validate as XHTML 1.0 Transitional and CSS2.
  3. All pages use structured, semantic markup. H1 tags are used for main titles, H2 tags for subtitles.

Images & Layout

All “content” images used in this site include descriptive ALT attributes. Purely decorative graphics include null ALT attributes.

This site uses Cascading Style Sheets (CSS) for visual layout.

This site uses only relative font sizes, compatible with the user-specified “text size” option in visual browsers. If you are using Internet Explorer, for example, you can make your default text size larger under the View menu by selecting Text Size, Larger (or Largest).

If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.

For more information about our commitment to website accessibility, please contact us.

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